I booked and paid for a king bed, but upon check-in the hotel changed it to a twin-sharing room, claiming that the rooms were full. This is unacceptable. Guests who book in advance should be prioritized, not treated on a first-come, first-served basis. The “solution” offered was for me to move the single beds together by myself, but once I entered the room, the beds were fixed and could not be moved. This was extremely frustrating.
Secondly, the amenities were very disappointing. Only one small bottle of mineral water was provided, the pillows were deflated, the TV was slanted, and there was visible dust, dirt, and even a roach-like smell coming from the wardrobe and refrigerator cabinet. The white cup provided was crusty and had tea stains at the bottom. It was clear the room was not properly prepared, despite my late-night arrival.
For the price I paid, I could have stayed at a much better place in KL. Seeing and hearing the Dorsett name suggested prestige, but unfortunately, this turned out to be my worst hotel stay ever.
MaiJamal
獨自出遊
帝盛房
入住於2025年08月
3.7
評價於:2025年08月17日
It was a decent stay. Room cleanliness is average. Can see stain on the carpet, towel and bedsheet but nothing too major. Coway water filter is prepared outside room, can use anytime. Parking is free but the entrance to parking is a bit scary. Location is amazing, near Masjid Besi. Breakfast is amazing! The selections are pretty great, the taste as well! Can repeat for a leisure stay but wish they can improve on cleanliness.
Marya_85
家庭出遊
帝盛房
入住於2025年08月
4.5
很好
評價於:2025年08月28日
I had a wonderful stay at Dorsett Putrajaya. The location is excellent, right by the lake and close to Masjid Besi, with food trucks and convenience stores just around the corner. The rooftop infinity pool is another gem, offering a relaxing space with a beautiful view of Putrajaya.
訪客用戶
其他
豪華房
入住於2025年07月
4.0
評價於:2025年07月28日
I recently stayed at Dorsett Putrajaya and honestly, I felt very uncomfortable and unsafe. There were individuals wandering around the hotel area who appeared to be intoxicated or unstable. It was disturbing and made me feel uneasy, especially if you’re traveling with family or as a woman.
For a hotel in such a prime location with a reputable name, I truly hope the management will take immediate action to tighten security – more visible security patrols, active CCTV monitoring, and swift response to any suspicious behavior.
I appreciate the facilities and ambiance of the hotel, but safety should always be a top priority. Please take this matter seriously.
Noorazwani Hanafi
好友出遊
帝盛房
入住於2025年08月
5.0
超讚
評價於:2025年08月10日
The room was quite big for 2 people. They have a nice sofa as well. The lake view was nice at night. Near the food truck, opposite the hotel and just less than 5 minutes walking. The breakfast also was nice.
訪客用戶
夫妻/情侶出遊
高級房(無窗)
入住於2025年10月
5.0
超讚
評價於:2025年10月15日
Perfect staycation
Near Sultan Mizan mosque
Hushaini B
獨自出遊
帝盛房
入住於2025年08月
5.0
超讚
評價於:2025年09月10日
Strategic location at Putrajaya. Cleaniness superb.
Great selection of breakfast. Food truck available in front of hotel in evening..
匿名用戶
家庭出遊
帝盛房
入住於2025年09月
5.0
超讚
評價於:2025年09月07日
Recomended. Breakfast pon sedap. I enjoys my stay very much!! Boleh repeat.
I booked and paid for a king bed, but upon check-in the hotel changed it to a twin-sharing room, claiming that the rooms were full. This is unacceptable. Guests who book in advance should be prioritized, not treated on a first-come, first-served basis. The “solution” offered was for me to move the single beds together by myself, but once I entered the room, the beds were fixed and could not be moved. This was extremely frustrating.
Secondly, the amenities were very disappointing. Only one small bottle of mineral water was provided, the pillows were deflated, the TV was slanted, and there was visible dust, dirt, and even a roach-like smell coming from the wardrobe and refrigerator cabinet. The white cup provided was crusty and had tea stains at the bottom. It was clear the room was not properly prepared, despite my late-night arrival.
For the price I paid, I could have stayed at a much better place in KL. Seeing and hearing the Dorsett name suggested prestige, but unfortunately, this turned out to be my worst hotel stay ever.
MaiJamal
獨自出遊 帝盛房
入住於2025年08月
3.7
評價於:2025年08月17日
It was a decent stay. Room cleanliness is average. Can see stain on the carpet, towel and bedsheet but nothing too major. Coway water filter is prepared outside room, can use anytime. Parking is free but the entrance to parking is a bit scary. Location is amazing, near Masjid Besi. Breakfast is amazing! The selections are pretty great, the taste as well! Can repeat for a leisure stay but wish they can improve on cleanliness.
Marya_85
家庭出遊 帝盛房
入住於2025年08月
4.5
很好
評價於:2025年08月28日
I had a wonderful stay at Dorsett Putrajaya. The location is excellent, right by the lake and close to Masjid Besi, with food trucks and convenience stores just around the corner. The rooftop infinity pool is another gem, offering a relaxing space with a beautiful view of Putrajaya.
訪客用戶
其他 豪華房
入住於2025年07月
4.0
評價於:2025年07月28日
I recently stayed at Dorsett Putrajaya and honestly, I felt very uncomfortable and unsafe. There were individuals wandering around the hotel area who appeared to be intoxicated or unstable. It was disturbing and made me feel uneasy, especially if you’re traveling with family or as a woman.
For a hotel in such a prime location with a reputable name, I truly hope the management will take immediate action to tighten security – more visible security patrols, active CCTV monitoring, and swift response to any suspicious behavior.
I appreciate the facilities and ambiance of the hotel, but safety should always be a top priority. Please take this matter seriously.
Noorazwani Hanafi
好友出遊 帝盛房
入住於2025年08月
5.0
超讚
評價於:2025年08月10日
The room was quite big for 2 people. They have a nice sofa as well. The lake view was nice at night. Near the food truck, opposite the hotel and just less than 5 minutes walking. The breakfast also was nice.
訪客用戶
夫妻/情侶出遊 高級房(無窗)
入住於2025年10月
5.0
超讚
評價於:2025年10月15日
Perfect staycation
Near Sultan Mizan mosque
Hushaini B
獨自出遊 帝盛房
入住於2025年08月
5.0
超讚
評價於:2025年09月10日
Strategic location at Putrajaya. Cleaniness superb.
Great selection of breakfast. Food truck available in front of hotel in evening..
匿名用戶
家庭出遊 帝盛房
入住於2025年09月
5.0
超讚
評價於:2025年09月07日
Recomended. Breakfast pon sedap. I enjoys my stay very much!! Boleh repeat.
Qiongtaiyingyu
商務出差
帝盛房
入住於2025年12月
1398986****
商務出差
高級房(無窗)
入住於2025年10月
匿名用戶
商務出差
豪華房
入住於2025年09月
MaiJamal
獨自出遊
帝盛房
入住於2025年08月
Marya_85
家庭出遊
帝盛房
入住於2025年08月
訪客用戶
其他
豪華房
入住於2025年07月
Noorazwani Hanafi
好友出遊
帝盛房
入住於2025年08月
訪客用戶
夫妻/情侶出遊
高級房(無窗)
入住於2025年10月
Hushaini B
獨自出遊
帝盛房
入住於2025年08月
匿名用戶
家庭出遊
帝盛房
入住於2025年09月
Qiongtaiyingyu
商務出差 帝盛房
入住於2025年12月
1398986****
商務出差 高級房(無窗)
入住於2025年10月
匿名用戶
商務出差 豪華房
入住於2025年09月
MaiJamal
獨自出遊 帝盛房
入住於2025年08月
Marya_85
家庭出遊 帝盛房
入住於2025年08月
訪客用戶
其他 豪華房
入住於2025年07月
Noorazwani Hanafi
好友出遊 帝盛房
入住於2025年08月
訪客用戶
夫妻/情侶出遊 高級房(無窗)
入住於2025年10月
Hushaini B
獨自出遊 帝盛房
入住於2025年08月
匿名用戶
家庭出遊 帝盛房
入住於2025年09月